Before you start with this playbook – Assess – you should have completed the Initiate playbook and developed a business case.
As you work through the Assess playbook, you will outline:
- the current state of the organisation as it relates to the business case to provide a gap analysis. This includes understanding the current infrastructure, business processes and users, policies and procedures
- the future needs of the areas above
- how the business benefits will be realised and how we will measure the benefits.
This includes identifying the policies that are required to manage the technology initiative.