Select is the third playbook in the Digital Workspace Transformation process. This phase looks at the best practices in connecting your vision, strategy and goals to a solution.
Select relies on the work completed in the Initiate and Assess playbooks to match your documented future needs to:
- one or more solutions
- one or more vendors, or your IT area.
This group will provide services for the infrastructure implementation and additional assistance in change management.
While solutions can be built specifically, ‘off-the-shelf’ products requiring little or no configuration are available, as opposed to product builds that are costly and higher risk. However it is not recommended to purchase a solution that is the ‘closest fit’ as this may lead to further problems.
At the completion of this stage of the process you will have selected a solution that meets your needs and developed a vendor engagement agreement.